SYS-CON MEDIA Authors: Pat Romanski, Jnan Dash, Elizabeth White, Yeshim Deniz, Nikita Ivanov

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State Farm® Innovates Pocket Agent® App

Easier Claim Reporting with Object Recognition Technology

BLOOMINGTON, Ill., Aug. 28, 2014 /PRNewswire/ -- State Farm has just made submitting an auto claim via a mobile device even easier. New object recognition technology in their Pocket Agent app will simplify the claims process. This new technology reduces the need for typing by using the mobile camera to record important claims information. Customers can capture an image of the other vehicle to process and populate make and model data automatically into claim form fields.

New object recognition technology in the State Farm Pocket Agent app simplifies the claims process.

"This new feature is part of our ongoing commitment to using the technology features of mobile devices in new and innovative ways to simplify the process for our customers," said Patty Gaumond, Vice President Operations of Enterprise Digital Strategy at State Farm.

Pocket Agent provides a number of unique features to registered State Farm customers, including the ability submit a claim from anywhere. The app also uses customer information to simplify the auto claims process by selecting policy information, rather than typing it in, saving valuable time.

Additional features available to Pocket Agent users include the ability to:

  • View all policies on a summary screen, including policy name, type and renewal date.
  • Deposit checks  with MyTime Deposit®
  • Record accident details, capture photos, and submit information.
  • View State Farm Bank® accounts with balances.
  • Utilize convenient insurance premium and/or bank bill pay options.
  • Search for a hotel, gas station, tow truck, taxi, locksmith or rental car by location or zip code.
  • Locate a State Farm Select Service® Repair Facility.
  • Search for and contact a State Farm agent with ease.

Pocket Agent is available on iOS, Android and Kindle Fire and is just one of the many apps State Farm offers. The company also has Driver Feedback™ and Steer Clear® Mobile applications on Android and iOS smartphones, as well as MoveTools®  for iPad and Android tablet users. To learn more, visit www.statefarm.com/mobile.

About State Farm®: 
State Farm and its affiliates are the largest provider of car insurance in the U.S. and is a leading insurer in Canada. In addition to providing auto insurance quotes, their 18,000 agents and more than 65,000 employees serve 81 million policies and accounts – more than 79 million auto, home, life and health policies in the United States and Canada, and nearly 2 million bank accounts. Commercial auto insurance, along with coverage for renters, business owners, boats and motorcycles, is also available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 41 on the 2014 Fortune 500 list of largest companies. For more information, please visit http://www.statefarm.com or in Canada http://www.statefarm.ca.

State Farm.

 

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SOURCE State Farm

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