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SYS-CON MEDIA Authors: Liz McMillan, Pat Romanski, Carmen Gonzalez, Kevin Jackson, Peter Silva

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Axiom EPM Receives Highest Customer Satisfaction Rating in Gartner’s User Survey Analysis of CPM Vendors

Axiom EPM, a leading provider of financial planning and performance management software, today announced that it has received the highest rating in three categories in Gartner’s annual corporate performance management (CPM) report, including Customer Satisfaction, Vendor Experience and Implementation. Axiom EPM, a wholly owned subsidiary of Kaufman Hall, was also rated highest Overall Satisfaction Versus Overall Value for the Money. The Gartner report, titled User Survey Analysis: Customers Rate Their CPM Vendors, was released August 22, 2014.

As stated in the report, “Gartner's survey of 372 customer references sourced from 16 corporate performance management vendors between September and November 2013 has produced valuable insights for CPM application strategists assessing CPM solutions.” According to Gartner, organizations seeking CPM solutions should, “consider the importance of vendor characteristics, such as satisfaction with support, as well as product functionality.”

“The fact that the ratings are based on insights from our own customers is extremely rewarding,” said Peri Pierone, Axiom EPM President. “We feel it’s a testament to the work our team is putting in to ensure we are providing both superior functionality and a high level of service. Our dedication to being a strategic performance management partner for our customers has contributed immensely to our recent growth and positioned us well for continued success.”

The report findings reflect the momentum that Axiom EPM is currently experiencing. The company had a record sales quarter in Q2 of 2014, bringing on more new clients than any previous quarter since the company’s founding in 2006. Clients added in the second quarter of 2014 included Grede Holdings, InCase Designs, Tufts University, Westerra Credit Union, Renasant Bank, Magnolia Regional Health Center and Hackensack University Health Center.

Axiom EPM’s highly scalable solutions address the sophisticated financial planning and analysis needs of both mid-sized and large, multi-entity organizations. The result is a tool that is widely praised by clients – garnering the highest customer satisfaction in the industry. We believe this is proven not only through this most recent Gartner survey, but also by receiving the top customer satisfaction rating in the BPM Partners Pulse Survey in each of the past three years.

Gartner’s report, User Survey Analysis: Customers Rate Their CPM Vendors, is available at http://ow.ly/AS5j0.

About Axiom EPM

Axiom EPM provides sophisticated, flexible performance management solutions that empower finance professionals to analyze results, model the future and optimize organizational decision making. Solutions for budgeting & forecasting, reporting & analytics, strategy management, consolidations, capital planning, profitability & cost management are delivered on a single unified platform. Axiom EPM embraces and extends Microsoft Excel® functionality, allowing finance professionals to manage data in a familiar environment – while providing unmatched modeling flexibility and enterprise performance. Axiom EPM is a wholly-owned subsidiary of Kaufman Hall.

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