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Logentries Launches Enterprise-Level Log Management and Analytics

Top-ten Heroku Add-On Now Offers Real-time Logging for Large, Distributed Heroku Environments

Logentries, the leading provider of log management and analytics built for the cloud, today announced a new enterprise-level, add-on plan for Heroku users. Logentries' new Enterprise plan offers Heroku customers advanced features, premium benefits and special pricing. In addition to providing out-of-the-box queries, dashboards and custom tags preconfigured for Heroku customer environments, the Logentries' Enterprise plan now includes benefits such as access to advanced security capabilities, 1-on-1 technical support, and a 99.99% Service Level Commitment.

"As we continue to grow the Heroku platform for larger customers, it's critical for our most popular add-on partners like Logentries to also enable the needs of bigger environments and development teams," said Peter Cho, Head of Heroku's Ecosystem Program. "We're excited that the Logentries real-time logging service enables our users to easily collect Heroku logs all in one place, monitor in real-time, and understand the most important log event activity, across all of their applications, at any scale."

Today, Heroku users can easily add Logentries to their app in minutes and immediately see important Heroku log events as they occur in real-time. Using Live Tail and real-time Alerting, Heroku users can easily search and troubleshoot quickly when application issues arise. In addition to these unique features, the new Logentries Enterprise plan now gives Heroku customers direct access to the Logentries team for support with account set-up, optimization and troubleshooting. Other benefits of the Enterprise plan include:

  • Premium features such as aggregated Live Tail, Anomaly Detection, and User Access Controls
  • Access to premium features for security and compliance such as Log Filtering and Data Obfuscation
  • No automatic overage fees
  • Dedicated technical set-up & training
  • Dedicated enterprise support channel
  • A 99.99% Service Level Commitment
  • Pricing advantages

"As a long-time Heroku partner, we now have thousands of Heroku users collecting, monitoring and analyzing their Heroku log data using Logentries," said Trevor Parsons, Co-founder and Chief Scientist, Logentries. "As Heroku users scale to larger and more critical apps, Logentries is dedicated to offering an enterprise-level service to support and accelerate secure, scalable real-time log management and analytics."

Logentries is currently a top-ten add-on in the Heroku marketplace. With one click, users begin streaming their data into Logentries where they can utilize saved queries, custom tags and dashboards, pre-configured for their Heroku environment. With this instant account set-up, users easily analyze Heroku errors; run-time metrics; database activity; and application log performance.

The cloud-based Logentries service collects and pre-processes log events in real-time for on-demand analysis, alerting and visualization. With custom tagging and filtering, users can correlate data across their infrastructure to better understand application usage and performance, security issues, and user behavior. To learn more about the Logentries Heroku Add-on visit https://elements.heroku.com/addons/logentries or get started with a free 30-day Logentries trial.

About Logentries
Logentries is the leading real-time log management and analytics service built for the cloud, making business insights from machine-generated log data easily accessible to development, IT and business operations teams of all sizes. With the broadest platform support and an open API, Logentries brings the value of log-level data to any system, to any team member, and to a community of more than 35,000 worldwide users. While traditional log management and analytics solutions require advanced technical skills to use, and are costly to set-up, Logentries provides an alternative designed for managing huge amounts of data, visualizing insights that matter, and automating in-depth analytics and reporting across its global user community. To sign up for the free Logentries service, visit logentries.

More Stories By Trevor Parsons

Trevor Parsons is Chief Scientist and Co-founder of Logentries. Trevor has over 10 years experience in enterprise software and, in particular, has specialized in developing enterprise monitoring and performance tools for distributed systems. He is also a research fellow at the Performance Engineering Lab Research Group and was formerly a Scientist at the IBM Center for Advanced Studies. Trevor holds a PhD from University College Dublin, Ireland.

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