Richard Davies wrote: The UK has a good crop of technology pioneers in cloud computing - for example ElasticHosts, FlexiScale, Flexiant, OnApp - and also some strong government initiatives such as G-Cloud.
We will have to see whether this kind of technical leadership converts into swift mass-market adoption or not.
GARDEN GROVE, CA -- (MARKET WIRE) -- 02/28/07 -- Vengroff, Williams & Associates (VWA), a
leading provider of receivable management and business process outsourcing
solutions with more than 3000 worldwide customers, today announced that
Gartner, Inc. (NYSE: IT) recently profiled VWA as one of the seven market
leaders in its "Dataquest Insight: F&A BPO Competitive Landscape,
Worldwide, 2006." Published January 15, 2007, written by Cathy Tornbohm,
List of Figures, Figure 1.
More than 20 companies are targeting the finance and accounting (F&A)
business process outsourcing (BPO) worldwide market with comprehensive or
niche offerings. The report highlights F&A BPO providers competing in the
market at the end of 2006 classifying them into two main types: Those that
offer and have sold comprehensive F&A offerings across the full spectrum of
F&A BPO and those that have niche F&A offerings.
"We're happy to see the momentum continue to build in the business process
outsourcing market," said Mark Vengroff, CEO of Vengroff, Williams &
Associates. "VWA is proud to have been a leader in this market since its
inception, and can celebrate our ongoing success with customers and
partners."
As a leader in the F&A outsourcing market, VWA sees the following
outsourcing trends emerging in 2007:
-- Competitive landscape of finance and accounting outsourcing and with
labor market changes, companies will be forced to elevate training to
provide superior customer service. Labor Markets continue to change and the
ability to train and increase the KPIs at the desk level will continue to
challenge the F&A market. Outsourcing providers need to see the ability to
utilize technologies to analyze the current work habits and accountability
of each function. This ability, used in tandem with a learning management
system (LMS), can provide intuitive learning programs, on-demand sessions
and scripting programs to support the right decision and work flow for
acceptable people process.
-- Finance-driven process improvements will need to bridge the process
gap within the entire corporate organization. Driven by greater integration
between finance and non-finance related data (such as sales, marketing and
customer data), finance now has greater insight into performance issues
that arise within the quote-to-cash cycle. Outsourcing of the F&A functions
will allow for corporations to have the ability to create a streamlined
ownership process of all tasks.
-- Global standardization of billing and payment practices will drive
companies to adopt new technologies. Doing business on all corners of the
globe has created a situation where standardization of such practices as
customer billing, electronic payment and document delivery needs to be
synchronized on one platform for use around the world. Such functionalities
as e-billing focus on creating a secure method of clear visibility around
payment, disputes, POD, and contracts.
Most recently, VWA announced the launch of its Skill Development Partners
program (SDP), which delivers specific skill development and talent
Management solutions to credit and collections departments within global
Fortune 1000 organizations.
About Vengroff, Williams & Associates, Inc.
Founded in 1963, and with $23 billion dollars under its management,
Vengroff, Williams & Associates is a leading provider of receivables
management business process outsourcing (BPO) solutions for Fortune 1000
companies such as Tyco, Ford Motor Company, Federal Express, Kodak,
Microsoft, Yamaha and others. Applying
state-of-the-art proprietary information systems, best practice work flow
and people to realize cost reductions, operating efficiencies, and improved
process design, VWA's approach enables clients to easily insource or
outsource all or part of the quote-to-cash function. Solutions are
customized to each client's requirements or expanded to incorporate
specialized tools and SAS 70 compliant processes and procedures. Services
include full order to cash processing, third party collections, EIPP
systems, deduction management, dispute management, auto cash solutions,
front-end risk mitigation, and tax resolution. To learn more about VWA,
please visit www.vwainc.com or telephone (866) 393-4892.
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Media Contacts:
Robert Sherman
Vengroff, Williams & Associates, Inc.
714.889.6202
Email contact: Email Contact
Pamela Herman
Trier and Company
415.422.0024
Email contact: Email Contact