REDWOOD CITY, Calif., May 1 /PRNewswire/ -- Assurz, Inc., a provider of third-party shopper satisfaction guarantee services designed to drive sales for online merchants, today announced the addition of payment/e-Commerce industry veterans Martin Drake and Shawn Jarolimek to key positions designed to support launch of the Assurz program. Drake is serving as Director of Business Development, and Jarolimek is Director of Product Management.
Drake joined Assurz after seven years as Channel Sales Manager at merchant payment services provider Authorize.Net. He previously worked for NetSchools as the Implementation Manager in the educational solutions division. At Assurz he is responsible for establishing channel partner relationships, including rollout of a partner program enabling acquirers and independent sales organizations (ISOs) to add a new revenue stream by marketing the Assurz 100% Satisfaction Guarantee service to their merchant clients.
Jarolimek has spent the last four years in marketing positions with Wells Fargo's Merchant Services and retail banking divisions. She previously held product management and marketing positions at InteliData Technologies, First Data Merchant Services, Home Account and PeopleScape. At Assurz she is responsible for product development and the product marketing strategy for all customer channels, including consumers, merchants, acquirers and ISOs.
The Assurz 100% Satisfaction Guarantee enables online stores with limited return policies to offer an extended 90-day evaluation period with a full refund of merchandise and shipping charges as well as free return shipping and packaging. Assurz handles all customer requests for guarantee services, processes returned merchandise, and pays all costs related to the guarantee including the consumer's refund.
"Our satisfaction guarantee is a completely new concept in online returns management, and we need a strong team to build our customer base as well as educate the market about the value of the service," said Steve Hoffman, CEO of Assurz. "Martin and Shawn have exceptional credentials that we expect will quickly establish the brand awareness and customer relationships we need to stake our claim as the leader in this new space."
About Assurz
Assurz provides a 100% Satisfaction Guarantee to consumers who shop online for general merchandise. The Assurz guarantee enables shoppers to evaluate their purchases for an extended 90-day period and, if dissatisfied, receive full reimbursement of their purchase as well as prepaid return shipping directly from Assurz. This industry-first guarantee program works to overcome widespread insecurities about unfamiliar websites and possible product dissatisfaction through a fast, simple and convenient return process. The Assurz 100% Satisfaction Guarantee is offered through select merchants, affinity partners and directly from http://www.assurz.com/.
Assurz, Inc.
CONTACT: Serena Thomas of S&S Public Relations, +1-847-415-9312, sthomas@sspr.com, for Assurz, Inc.
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