suedunnell wrote: Hi Again - I should add my name to comment #1 above and ask that if anyone has questions, they can either post them here or ask me directly:
Sue Dunnell
PowerBuilder Product Manager
978 287 1752
sue.dunnell@sybase.com
SAN FRANCISCO, June 5 /PRNewswire/ -- Edgar, Dunn & Company, (EDC) a leading independent global financial services payments consultancy, announced today that Mitchell Muroff joined the firm as a Manager in its San Francisco office.
Mr. Muroff is a widely respected expert in e-commerce payment risk management, with more than 22 years experience serving some of the world's preeminent multi-national e-commerce and technology firms. He will provide EDC clients with strategic and operational consulting in all aspects of global payment processing with an emphasis on the development of efficient, reliable and scalable approaches to the management of e-commerce payment operations and fraud/abuse risks.
"Mitch's merchant e-commerce expertise expands EDC's ability to service clients in financial, technology and other industries while bringing unparalleled financial industry expertise to the e-commerce community," said David A. Poe, CEO, Edgar, Dunn & Company. "The international scope of his expertise in e-commerce, payments and risk management is synergistic with EDC's borderless consulting capabilities to provide clients world-wide actionable strategies and measurable results."
With his experience managing payment operations for some of the world's most successful global enterprises, Mr. Muroff provides a unique perspective on best-of-class payment and risk management practices. He helps clients design cohesive systems to maximize overall profitability by increasing sales, improving customer retention, efficiently managing payment fraud risks, and minimizing operating and vendor costs.
Mr. Muroff has managed payment operations and fraud risks for transactions conducted by more than 320 million consumers representing $7 billion USD in value across 40 business lines in 14 countries. His accomplishments include leading the worldwide launch of online shopping capabilities for Microsoft Corporation; building a risk management team and system for Ingenio; directing global payment and risk management operations for Yahoo!, Inc.; and leading the global payment and risk management strategy for WebEx Communications. He has managed projects in the United States, United Kingdom, Japan, Australia, Canada, Germany, Korea, Sweden, Singapore, Brazil, India, Taiwan, Argentina, and Puerto Rico.
Mr. Muroff holds an MBA in General Management and Marketing from The University of Washington and a BA degree in Finance and Economics from The University of Western Ontario. He is affiliated with several industry organizations including Merchant Risk Council, NACHA, and Bay Pay.
About Edgar, Dunn & Company
Edgar, Dunn & Company (EDC) is an independent global financial services and payments consultancy. Founded in 1978, the firm is widely regarded as trusted advisors in the payments industry providing a full range of strategy consulting services, expertise and market insight through in-depth industry and consumer benchmarking. Global capabilities include strategy, risk management, marketing, profitability improvement, operations, and new products and technologies. EDC's offices are located in San Francisco, New York, Atlanta, London, Frankfurt and Sydney and serve clients in over 30 countries on six continents. More information can be found at http://www.edgardunn.com/.
Edgar, Dunn & Company
CONTACT: Dianne Douglas for Edgar, Dunn & Company, +1-415-584-4906, dianne@edgardunn.com