SYS-CON MEDIA Authors: Elizabeth White, Zakia Bouachraoui, Liz McMillan, Janakiram MSV, Carmen Gonzalez

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Artificial Intelligence Is Set To Change The Face Of IT Operations

Artificial Intelligence will have a profound impact on the IT industry. The Machine Learning algorithms and models that bring AI to the forefront get only better with data. If these algorithms can learn from existing medical reports, and help doctors with diagnosis, the same can be used to improve IT operations. After all, enterprise IT deals with humongous data acquired from servers, operating systems, applications and users. These datasets can be used for creating ML models that assist system administrators and DevOps teams and IT support departments

Here are a few areas of enterprise IT that AI will significantly impact.

Log Analysis 

Analyzing logs is the most obvious use case for AI-driven operations. Every layer of the stack – hardware, operating systems, servers, applications – generates the data stream that can be collected, stored, processed, and analyzed by ML algorithms. Today this data is used by the IT team to perform audit trails and root cause analysis (RCA) of an event caused due to a security breach or a system failure. Traditional log management platforms such as Splunk, Elasticsearch, Data Dog, and New Relic are augmenting their platforms with Machine Learning. By bringing AI to log analysis, IT can proactively find anomalies in the systems before a failure is reported.

Having sensed the opportunity in bringing ML to log management, a few startups are building AI-driven log analysis platforms. These intelligent tools can correlate data from networking gear, servers and applications to pinpoint the issue in real-time.

Going forward, the software will become smart enough to self-diagnose and self-heal to recover from failures. ML algorithms will be embedded right into the source of data including operating systems, databases, and application software.

Read the entire article at Forbes

Janakiram MSV is an analyst, advisor, and architect. Follow him on Twitter,  Facebook and LinkedIn.

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More Stories By Janakiram MSV

Janakiram MSV heads the Cloud Infrastructure Services at Aditi Technologies. He was the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. In his current role, he leads a highly talented engineering team that focuses on migrating and managing applications deployed on Amazon Web Services and Microsoft Windows Azure Infrastructure Services.
Janakiram is an industry analyst with deep understanding of Cloud services. Through his speaking, writing and analysis, he helps businesses take advantage of the emerging technologies. He leverages his experience of engaging with the industry in developing informative and practical research, analysis and authoritative content to inform, influence and guide decision makers. He analyzes market trends, new products / features, announcements, industry happenings and the impact of executive transitions.
Janakiram is one of the first few Microsoft Certified Professionals on Windows Azure in India. Demystifying The Cloud, an eBook authored by Janakiram is downloaded more than 100,000 times within the first few months. He is the Chief Editor of a popular portal on Cloud called www.CloudStory.in that covers the latest trends in Cloud Computing. Janakiram is an analyst with the GigaOM Pro analyst network where he analyzes the Cloud Services landscape. He is a guest faculty at the International Institute of Information Technology, Hyderabad (IIIT-H) where he teaches Big Data and Cloud Computing to students enrolled for the Masters course. As a passionate speaker, he has chaired the Cloud Computing track at premier events in India.
He has been the keynote speaker at many premier conferences, and his seminars are attended by thousands of architects, developers and IT professionals. His sessions are rated among the best in every conference he participates.
Janakiram has worked at the world-class product companies including Microsoft Corporation, Amazon Web Services and Alcatel-Lucent. Joining as the first employee of Amazon Web Services in India, he was the AWS Technology Evangelist. Prior to that, Janakiram spent 10 years at Microsoft Corporation where he was involved in selling, marketing and evangelizing the Microsoft Application Platform and Tools.

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