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The Secret To Nationwide’s Digital Transformation

Nationwide is one of the largest insurance and financial services companies in the world. With its history dating back to 1926 as the Farm Bureau Mutual Automobile Insurance Company, Nationwide has its share of legacy technology and processes.

 Michael D’Ippolito, VP of Run Services in the Infrastructure and Operations group at Nationwide.

Michael D’Ippolito, VP of Run Services in the Infrastructure and Operations group at Nationwide.

Digital transformation, therefore, is squarely in Nationwide’s sights – as is the legacy technology transformation essential for any established enterprise in order to compete in the digital era.

As with many companies the size of Nationwide, there is a role for both slower-moving systems of record that handle the transaction processing at the core of the business, as well as faster-moving systems of engagement that represent the customer face of the organization.

This common Bimodal IT pattern presents risks, as companies like Gartner dangerously recommend maintaining the separation between slow and fast, thus impacting an organization’s ability to digitally transform itself.

Nationwide, however, has steadfastly avoided this Bimodal trap. I spoke with Michael D’Ippolito, VP of Run Services in the Infrastructure and Operations group at Nationwide. D’Ippolito explained how Nationwide was navigating the difficult path to digital transformation while keeping the business moving quickly – a task he likened to changing the tires as the car moves down the road.

Read the entire article at https://www.forbes.com/sites/jasonbloomberg/2018/06/13/the-secret-to-nationwides-digital-transformation/.

Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, ServiceNow is an Intellyx customer. None of the other organizations mentioned in this article are Intellyx customers. Image credit: Bill Jelinek.

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More Stories By Jason Bloomberg

Jason Bloomberg is a leading IT industry analyst, Forbes contributor, keynote speaker, and globally recognized expert on multiple disruptive trends in enterprise technology and digital transformation. He is ranked #5 on Onalytica’s list of top Digital Transformation influencers for 2018 and #15 on Jax’s list of top DevOps influencers for 2017, the only person to appear on both lists.

As founder and president of Agile Digital Transformation analyst firm Intellyx, he advises, writes, and speaks on a diverse set of topics, including digital transformation, artificial intelligence, cloud computing, devops, big data/analytics, cybersecurity, blockchain/bitcoin/cryptocurrency, no-code/low-code platforms and tools, organizational transformation, internet of things, enterprise architecture, SD-WAN/SDX, mainframes, hybrid IT, and legacy transformation, among other topics.

Mr. Bloomberg’s articles in Forbes are often viewed by more than 100,000 readers. During his career, he has published over 1,200 articles (over 200 for Forbes alone), spoken at over 400 conferences and webinars, and he has been quoted in the press and blogosphere over 2,000 times.

Mr. Bloomberg is the author or coauthor of four books: The Agile Architecture Revolution (Wiley, 2013), Service Orient or Be Doomed! How Service Orientation Will Change Your Business (Wiley, 2006), XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996). His next book, Agile Digital Transformation, is due within the next year.

At SOA-focused industry analyst firm ZapThink from 2001 to 2013, Mr. Bloomberg created and delivered the Licensed ZapThink Architect (LZA) Service-Oriented Architecture (SOA) course and associated credential, certifying over 1,700 professionals worldwide. He is one of the original Managing Partners of ZapThink LLC, which was acquired by Dovel Technologies in 2011.

Prior to ZapThink, Mr. Bloomberg built a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting), and several software and web development positions.

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