SYS-CON MEDIA Authors: Pat Romanski, Gary Arora, Zakia Bouachraoui, Yeshim Deniz, Liz McMillan

News Feed Item

Mission Possible: NCI Launches American-Made Artificial Intelligence Solution-as-a-Service

NCI, Inc., a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, announced today the launch of its artificial intelligence (AI) solution Shai, which stands for Scaling Humans with Artificial Intelligence. Shai is one of the first American-made “operational AI” solutions coded entirely on U.S. soil, therefore meeting federal agencies’ rigorous cybersecurity requirements. This solution will significantly save costs and increase efficiencies by automating repetitive, high-volume tasks for agencies with systems and tools already in place.

“Unlike other AI solutions being offered to federal customers, Shai is 100 percent American-made, maintained and continually assessed by NCI cybersecurity experts supporting the U.S. Army’s Network Enterprise Technology Command (NETCOM),” said Brad Mascho, NCI’s chief AI officer. “We have taken a strict and industry-leading security posture for our Shai capability to ensure it can safely interact with federal systems.”

NCI’s AI solution is trained to focus on highly-repetitive tasks in three strategic focus areas: service desk support, back office support and data entry/data migration. Examples of Shai’s work include account creation and maintenance, financial audit preparation, census and visa form processing, and information gathering for background checks and much more. Shai’s proprietary software allows it to log in to applications in the same way as any user. As a result, Shai does not need any APIs and can interact with any software or legacy system, just like any employee.

“Our AI solution is a transformative technology that will enable government agencies to leverage and build on capabilities already being developed in the private sector,” said Paul A. Dillahay, president and CEO of NCI. “NCI is differentiating our “AI-as-a-Service” offering by providing our customers with a proven, American-made product coupled with our dedicated services as an experienced government partner. We know it is only through the combination of a dedicated government contractor and a superior solution that the federal sector will be able to truly realize the benefits of AI. We look forward to partnering with our customers in a period of increasing time demands and fiscal constraints to help them realize the vast opportunities for increased compliance, efficiency and cost savings that AI can provide.”

“Operational AI can help drive efficiencies and change the culture of government by enabling agencies to reinvest in their staff and focus on the work that is most important to their mission,” added Mascho. “With a dedicated tool like Shai, agencies can automate repetitive, high-volume tasks so their personnel can work on more complex mission-critical tasks.”

Last fall, NCI entered into an exclusive partnership with CrossChx, a proven AI provider in the commercial health care industry, to bring commercial-quality AI capabilities to government customers. Recognizing the unmatched operational efficiencies, dependability and overall cost savings that AI capabilities can bring to organizations, NCI hired Mascho, a veteran AI entrepreneur, as its chief artificial intelligence officer in January of this year, and has deployed Shai throughout its own environment.

While NCI has been making investments in AI, there has been a dedicated effort by the federal government to maintain U.S. superiority in this technology. Following the recent White House Summit on AI, it is clear there is irreversible momentum for this innovation.

To learn more about how NCI’s AI solution Shai works, visit getshai.com.

About NCI, Inc.

NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. The company has the expertise and proven track record to solve its customers' most important and complex mission challenges through technology and innovation. With core competencies in delivering cost-effective solutions and services in areas such as agile digital transformation; advanced analytics; hyperconverged infrastructure; cybersecurity and information assurance; fraud, waste and abuse detection; and engineering and logistics — NCI's team of highly skilled professionals are expanding their portfolio to include generation-changing technology offerings such as artificial intelligence for their government customers. Coupled with a refined focus on strategic partnerships, NCI is committed to bringing commercial innovation to missions of national importance. Headquartered in Reston, Virginia, NCI has approximately 2,000 employees operating at locations across the globe. For more information, visit www.nciinc.com or email [email protected].

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
While a hybrid cloud can ease that transition, designing and deploy that hybrid cloud still offers challenges for organizations concerned about lack of available cloud skillsets within their organization. Managed service providers offer a unique opportunity to fill those gaps and get organizations of all sizes on a hybrid cloud that meets their comfort level, while delivering enhanced benefits for cost, efficiency, agility, mobility, and elasticity.
Isomorphic Software is the global leader in high-end, web-based business applications. We develop, market, and support the SmartClient & Smart GWT HTML5/Ajax platform, combining the productivity and performance of traditional desktop software with the simplicity and reach of the open web. With staff in 10 timezones, Isomorphic provides a global network of services related to our technology, with offerings ranging from turnkey application development to SLA-backed enterprise support. Leadin...
DevOps has long focused on reinventing the SDLC (e.g. with CI/CD, ARA, pipeline automation etc.), while reinvention of IT Ops has lagged. However, new approaches like Site Reliability Engineering, Observability, Containerization, Operations Analytics, and ML/AI are driving a resurgence of IT Ops. In this session our expert panel will focus on how these new ideas are [putting the Ops back in DevOps orbringing modern IT Ops to DevOps].
Darktrace is the world's leading AI company for cyber security. Created by mathematicians from the University of Cambridge, Darktrace's Enterprise Immune System is the first non-consumer application of machine learning to work at scale, across all network types, from physical, virtualized, and cloud, through to IoT and industrial control systems. Installed as a self-configuring cyber defense platform, Darktrace continuously learns what is ‘normal' for all devices and users, updating its understa...
Enterprises are striving to become digital businesses for differentiated innovation and customer-centricity. Traditionally, they focused on digitizing processes and paper workflow. To be a disruptor and compete against new players, they need to gain insight into business data and innovate at scale. Cloud and cognitive technologies can help them leverage hidden data in SAP/ERP systems to fuel their businesses to accelerate digital transformation success.
Concerns about security, downtime and latency, budgets, and general unfamiliarity with cloud technologies continue to create hesitation for many organizations that truly need to be developing a cloud strategy. Hybrid cloud solutions are helping to elevate those concerns by enabling the combination or orchestration of two or more platforms, including on-premise infrastructure, private clouds and/or third-party, public cloud services. This gives organizations more comfort to begin their digital tr...
Most organizations are awash today in data and IT systems, yet they're still struggling mightily to use these invaluable assets to meet the rising demand for new digital solutions and customer experiences that drive innovation and growth. What's lacking are potent and effective ways to rapidly combine together on-premises IT and the numerous commercial clouds that the average organization has in place today into effective new business solutions.
Keeping an application running at scale can be a daunting task. When do you need to add more capacity? Larger databases? Additional servers? These questions get harder as the complexity of your application grows. Microservice based architectures and cloud-based dynamic infrastructures are technologies that help you keep your application running with high availability, even during times of extreme scaling. But real cloud success, at scale, requires much more than a basic lift-and-shift migrati...
David Friend is the co-founder and CEO of Wasabi, the hot cloud storage company that delivers fast, low-cost, and reliable cloud storage. Prior to Wasabi, David co-founded Carbonite, one of the world's leading cloud backup companies. A successful tech entrepreneur for more than 30 years, David got his start at ARP Instruments, a manufacturer of synthesizers for rock bands, where he worked with leading musicians of the day like Stevie Wonder, Pete Townsend of The Who, and Led Zeppelin. David has ...
Darktrace is the world's leading AI company for cyber security. Created by mathematicians from the University of Cambridge, Darktrace's Enterprise Immune System is the first non-consumer application of machine learning to work at scale, across all network types, from physical, virtualized, and cloud, through to IoT and industrial control systems. Installed as a self-configuring cyber defense platform, Darktrace continuously learns what is ‘normal' for all devices and users, updating its understa...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Addteq is a leader in providing business solutions to Enterprise clients. Addteq has been in the business for more than 10 years. Through the use of DevOps automation, Addteq strives on creating innovative solutions to solve business processes. Clients depend on Addteq to modernize the software delivery process by providing Atlassian solutions, create custom add-ons, conduct training, offer hosting, perform DevOps services, and provide overall support services.
Contino is a global technical consultancy that helps highly-regulated enterprises transform faster, modernizing their way of working through DevOps and cloud computing. They focus on building capability and assisting our clients to in-source strategic technology capability so they get to market quickly and build their own innovation engine.
When applications are hosted on servers, they produce immense quantities of logging data. Quality engineers should verify that apps are producing log data that is existent, correct, consumable, and complete. Otherwise, apps in production are not easily monitored, have issues that are difficult to detect, and cannot be corrected quickly. Tom Chavez presents the four steps that quality engineers should include in every test plan for apps that produce log output or other machine data. Learn the ste...
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...