SYS-CON MEDIA Authors: Liz McMillan, Zakia Bouachraoui, Elizabeth White, Pat Romanski, Yeshim Deniz

News Feed Item

Piedmont Healthcare Partners with Patientco to Improve Patient Financial Experience

Piedmont Healthcare, a private, not-for-profit organization serving nearly 2 million patients across Georgia, announced today it has partnered with Patientco, a best-in-class patient billing and payment technology company, to improve its patients’ experience with the financial portion of their care. The partnership will enable Piedmont to provide a more user friendly and efficient consumer billing and payment experience across all 11 hospitals, 24 urgent care centers, 28 Piedmont QuickCare locations, and 555 Piedmont Clinic physician practice locations.

“When we analyzed our patients’ overall experience at Piedmont, we discovered there is significant opportunity for innovation and improvement on the financial side of their care,” said Matt Gove, chief consumer officer of Piedmont Healthcare. “Patientco shares our vision of delivering a superior patient financial experience today and will work with us to create new technologies to better serve our patients in the future.”

Patientco’s solution integrates directly with Piedmont’s Epic system to provide a comprehensive set of consumer-friendly billing and payment tools for patients and revenue cycle staff. Additionally, Patientco’s state-of-the-art payment infrastructure with enterprise analytics functionality will enable Piedmont to continuously measure and improve the patient financial experience.

“Billing and payment are often the last touch we have with our patients in their episode of care,” said Brian Unell, VP of revenue cycle at Piedmont. “It is important to our organization that we make the billing and payment process match the excellent clinical care they receive at Piedmont. Patientco provides the modern technology our patients and staff need to keep billing and payment in sync across our organization.”

"At Patientco, we believe that a patient’s financial experience should be remarkable," said Bird Blitch, CEO of Patientco. "We are constantly leveraging data to find new ways to tailor financial communications and payment options to the unique needs of every patient. We are extremely excited to work with the Piedmont team and are committed to delivering best-in-class solutions, service, and innovation that advances their mission for years to come."

ABOUT Piedmont Healthcare: A private, not-for-profit organization serving nearly 2 million patients across Georgia, Piedmont is transforming healthcare, creating a destination known for the best clinicians and a one-of-a-kind experience that always puts patients first. Today, more than 110 years since it was founded, Piedmont is known as a leading health system in cancer care, treatment of heart disease and organ transplantation with 11 hospitals, 24 urgent care centers, 28 Piedmont QuickCare locations, 555 Piedmont Clinic physician practice locations and more than 2,000 Piedmont Clinic members. Our 22,000+ employees dedicate themselves to making a positive difference in every life we touch and our commitment doesn’t stop there. In FY 2017, Piedmont provided more than $215 million in uncompensated care community benefit programming in an effort to better the health and well-being of the people in the communities we serve. For more information, visit piedmont.org.

ABOUT Patientco: Patientco is reimagining the patient financial experience by leveraging data to create engaging consumer payment technology built on healthcare-specific payment infrastructure with robust analytics. With Patientco, health systems gain the ability to transform a superior patient financial experience into an economic growth engine for the organization. To learn more, call 1-844-422-4779 or visit Patientco.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Modern software design has fundamentally changed how we manage applications, causing many to turn to containers as the new virtual machine for resource management. As container adoption grows beyond stateless applications to stateful workloads, the need for persistent storage is foundational - something customers routinely cite as a top pain point. In his session at @DevOpsSummit at 21st Cloud Expo, Bill Borsari, Head of Systems Engineering at Datera, explored how organizations can reap the bene...
Serverless Architecture is the new paradigm shift in cloud application development. It has potential to take the fundamental benefit of cloud platform leverage to another level. "Focus on your application code, not the infrastructure" All the leading cloud platform provide services to implement Serverless architecture : AWS Lambda, Azure Functions, Google Cloud Functions, IBM Openwhisk, Oracle Fn Project.
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
DevOps has long focused on reinventing the SDLC (e.g. with CI/CD, ARA, pipeline automation etc.), while reinvention of IT Ops has lagged. However, new approaches like Site Reliability Engineering, Observability, Containerization, Operations Analytics, and ML/AI are driving a resurgence of IT Ops. In this session our expert panel will focus on how these new ideas are [putting the Ops back in DevOps orbringing modern IT Ops to DevOps].
As you know, enterprise IT conversation over the past year have often centered upon the open-source Kubernetes container orchestration system. In fact, Kubernetes has emerged as the key technology -- and even primary platform -- of cloud migrations for a wide variety of organizations. Kubernetes is critical to forward-looking enterprises that continue to push their IT infrastructures toward maximum functionality, scalability, and flexibility.
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Intel is an American multinational corporation and technology company headquartered in Santa Clara, California, in the Silicon Valley. It is the world's second largest and second highest valued semiconductor chip maker based on revenue after being overtaken by Samsung, and is the inventor of the x86 series of microprocessors, the processors found in most personal computers (PCs). Intel supplies processors for computer system manufacturers such as Apple, Lenovo, HP, and Dell. Intel also manufactu...
The use of containers by developers -- and now increasingly IT operators -- has grown from infatuation to deep and abiding love. But as with any long-term affair, the honeymoon soon leads to needing to live well together ... and maybe even getting some relationship help along the way. And so it goes with container orchestration and automation solutions, which are rapidly emerging as the means to maintain the bliss between rapid container adoption and broad container use among multiple cloud host...
Serverless applications increase developer productivity and time to market, by freeing engineers from spending time on infrastructure provisioning, configuration and management. Serverless also simplifies Operations and reduces cost - as the Kubernetes container infrastructure required to run these applications is automatically spun up and scaled precisely with the workload, to optimally handle all runtime requests. Recent advances in open source technology now allow organizations to run Serv...
GCP Marketplace is based on a multi-cloud and hybrid-first philosophy, focused on giving Google Cloud partners and enterprise customers flexibility without lock-in. It also helps customers innovate by easily adopting new technologies from ISV partners, such as commercial Kubernetes applications, and allows companies to oversee the full lifecycle of a solution, from discovery through management.
In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, will discuss how to use Kubernetes to setup a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace....
SUSE is a German-based, multinational, open-source software company that develops and sells Linux products to business customers. Founded in 1992, it was the first company to market Linux for the enterprise. Founded in 1992, SUSE is the world's first provider of an Enterprise Linux distribution.
Dito announced the launch of its "Kubernetes Kickoff" application modernization program. This new packaged service offering is designed to provide a multi-phased implementation and optimization plan for leveraging Kubernetes on Google Kubernetes Engine (GKE). Kubernetes, a relatively new layer of the modern cloud stack, is a production-ready platform that allows companies to deploy and manage containerized applications, update with zero downtime, and securely scale their deployments.
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It's clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. Th...
The benefits of automated cloud deployments for speed, reliability and security are undeniable. The cornerstone of this approach, immutable deployment, promotes the idea of continuously rolling safe, stable images instead of trying to keep up with managing a fixed pool of virtual or physical machines. In this talk, we'll explore the immutable infrastructure pattern and how to use continuous deployment and continuous integration (CI/CD) process to build and manage server images for any platform....