SYS-CON MEDIA Authors: Zakia Bouachraoui, Liz McMillan, Yeshim Deniz, Elizabeth White, William Schmarzo

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Masergy Announces Interoperability of Global UCaaS with Cisco IP Endpoints

Masergy, a leading provider of hybrid networking, managed security and cloud communications solutions, announced the expansion of its global UCaaS offering to include collaboration endpoints from Cisco’s 8800 and 6800 series. This news highlights Masergy’s continued commitment to accommodate a variety of IP phones that are certified with its feature-rich Global UCaaS and Cloud Contact Center solutions.

“Today’s global workforce requires advanced collaboration platforms to drive increased productivity,” said Dean Manzoori, vice president of product management UCaaS, Masergy. “As enterprises rapidly incorporate cloud-based unified communications services, Masergy is leading the way to include a flexible portfolio of IP phones with the most dynamic feature set available.”

Masergy Global UCaaS solutions coupled with IP telephones deliver a simpler, more productive collaborative communications experience for enterprise users. Key benefits include:

  • Localized calling experience
  • Global unified dial plan
  • Seamless voice, video, and instant messaging with contextual correlation
  • Built-in disaster recovery with advanced automatic failover
  • User-friendly management via cloud-based tools and real-time analytics

“Customers have different needs—some need an entry-level phone for moderate activity while others need a high end one with up to ten lines,” said John Lamarque, director of product management, IP Phones, Cisco. “But they all share a common need for quality, reliability and security, and the Cisco brand delivers that. We are excited to work with Masergy to bring our solutions to its customers.”

“This latest expansion has already resulted in joint global enterprise wins,” said Terry Traina, senior vice president, engineering. “We work with best of breed technology partners and continue to augment our award-winning cloud communications service by providing seamless, frictionless migration to the cloud.”

About Masergy

Masergy owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security and cloud communication solutions to global enterprises. Our patented technology, customizable solutions and unmatched customer experience are why a growing number of leading organizations rely on Masergy to deliver performance beyond expectations. Learn more about Masergy and follow us on our blog Transforming Enterprise IT, [email protected], LinkedIn and Facebook.

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