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Text Request, Twilio Partner to Power SMB Texting

The business texting SaaS startup became an official Twilio Partner, making enterprise-level SMS technology accessible to small-medium businesses (SMBs).

CHATTANOOGA, Tenn., Oct. 11, 2018 /PRNewswire/ -- Text Request, the highest rated online texting service for businesses, partnered with Twilio, the leading cloud communications platform, earlier this month to offer enterprise-level text messaging solutions to businesses without IT professionals on staff.

"The goal is simplicity," says Text Request CTO and co-founder Rob Reagan. "Twilio works mainly with enterprise accounts looking to create their own services. If I'm a business that doesn't have a large programming staff, I know I need to be texting with customers, but I just want a service that lets me log in and go. Now those businesses who turn to Twilio for help will be directed to us."

Text Request is a software-as-a-service (SaaS) product built on top of Twilio's cloud communications platform. Text Request customers get an online dashboard, which they can log in to from any device to send and receive texts using their current business phone numbers. Features include a shared dashboard for multiple users, group messaging, MMS, message templates, keywords, Chrome browser extension, API, mobile app, text merge, and more.

"The partnership means a lot," says Text Request CEO and co-founder Brian Elrod. "It means we've done well and Twilio wants to work together. It also means there's a clear need for what we offer. We do work with enterprise brands like Nissan, Ticketmaster, and Scholastic, to name a few. But we work heavily with home service, staffing, financial services, and others that just need to reach people quickly and effectively. Those are the types of businesses we think will really benefit from this partnership. And since we're built on Twilio, we can offer best in class reliability."

Companies looking for SMS solutions often turn to Twilio for advice. With the partnership, Twilio can point SMB's towards a ready-made service perfect for their needs. Text Request also released a new API and new mobile app earlier this month to make it easier for businesses of all sizes to fit text messaging into their daily routines.

Those wishing to try or learn more about Text Request can visit https://www.textrequest.com. The company offers free demos, no contracts, and a 30-day money back guarantee. Those wishing to learn more about Twilio can visit https://www.twilio.com.

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SOURCE Text Request; Twilio

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