SYS-CON MEDIA Authors: Pat Romanski, Liz McMillan, Elizabeth White, William Schmarzo, Yeshim Deniz

News Feed Item

Fujitsu Launches "Zinrai for 365 Dashboard" for AI-Powered Workstyle Transformation



Helping to raise customer productivity through insights gained from its own internal 2,000-employee field trial

Figure 1: Screenshots of various data analysis

Figure 2: Diagram of visualized operations

Pricing and Availability

TOKYO, Nov 27, 2018 - (JCN Newswire) - Fujitsu today announced the launch of "Fujitsu Workplace Innovation Zinrai for 365 Dashboard," a new service that aims to create more diverse ways of working and improving the work-life balance of employees, using artificial intelligence to visualize the trends of business collaboration patterns and processes. Sales of the new service begin on November 27. Fujitsu and Microsoft have been working to develop workstyle transformation solutions since December 2017, as part of their collaboration in the AI field. As the first outcome of this collaboration, the new service leverages the insights gained from Fujitsu's own approximately 2,000-employee internal trial, and puts Fujitsu's AI technology "Fujitsu Human Centric AI Zinrai" to work on the analysis of the trends of a business collaboration patterns and processes from Microsoft 365 and other apps. The service categorizes and visualizes broad collaboration and workstyle trends happening within an organization. This supports a shift to more creative tasks with more diverse and flexible ways of working. Fujitsu will continue to work to develop and globally deliver solutions that help customers increase productivity, using AI.

Background

Recent years have seen a rapid advance in efforts to transform working styles, based on the goals of addressing long working hours, creating more diverse ways of working, and improving work-life balance. As these transformations move ahead, however, numerous challenges have emerged, such as the need to understand current workstyles, namely, who is doing what task for how long, and discover better ways of quantitatively grasping and evaluating measures to improve productivity. Since December 2017, Fujitsu and Microsoft have extended their collaborative framework into the field of AI, working to jointly develop solutions that further transform the ways people work, using both companies' services and AI technology.

Features of the Service

Using the natural language and knowledge processing technology of Zinrai, which aggregates the results of Fujitsu Laboratories' research, this service analyzes the trends of a business collaboration patterns and processes from data collected through Microsoft Azure by using Microsoft 365 and other apps. This includes email and calendar metadata, as well as the ability to layer in an organization's data, including To/From data, subject lines, and timestamps, to shine a light on how people collaborate and spend their time at work. In order to understand how much time employees are spending on which sorts of work, the service analyzes the details of operations from three angles: "Tasks," "Targets," and "Topics." In addition, by linking with Microsoft Power BI, Microsoft's interactive data visualization tool, this service can visualize the results of analysis, which can then be approached from multiple perspectives. This enables the service to provide a concrete understanding of issues in current operations, while having a quantitative grasp and verification of measures aimed at further improving productivity through the utilization of results gained through visualization. At the same time, together with a consulting on original scenario creation to transform workstyles, and an array of other services, Fujitsu is providing the total support--from service implementation to ongoing results monitoring--that will help customers to transform workstyles.

http://www.acnnewswire.com/topimg/Low_FujitsuZinraiFig1.jpg
Figure 1: Screenshots of various data analysis

Overview of Fujitsu's Internal Trial

Fujitsu has proactively taken the opportunity to develop a solution, beginning an internal trial in July 2018 aimed at categorizing and visualizing, to improve day-to-day operations with AI. Specifically, using Zinrai AI technology, it categorized operational details along the axes of what sort of task it was, what the goal of the task was, and the respective employee that was doing the task, gained from PC usage data and data from Microsoft 365, for about 2,000 Fujitsu employees. The solution visualized who was doing the task, which could then be analyzed and evaluated through a dashboard.

http://www.acnnewswire.com/topimg/Low_FujitsuZinraiFig2.jpg
Figure 2: Diagram of visualized operations

Among those offices that participated in this advance trial, Fujitsu made efforts to address the issues of frequent meetings and communication style, and as a result freed up an average of 43 minutes per day per person. This enabled employees to spend 16% more time on core tasks with a focus on corporate tasks and other operations.

Future Developments

In the future, Fujitsu will Integrate this service with Microsoft Workplace Analytics, which analyzes time management and collaboration patterns in organizations, thereby raising the quality of meetings and daily communication, supporting further workstyle transformations. By 2020, Fujitsu aims to develop a 50.0 billion yen business through this service and related businesses. Moreover, this service is set to be rolled out globally, after first being offered in the Japanese market.

Pricing and Availability
http://www.acnnewswire.com/topimg/Low_FujitsuZinraiPricing.jpg

Comment from Megumi Shimazu, SVP, Head of Managed Infrastructure Services Business Unit, Global Delivery Group, Fujitsu Limited

"Arising from our alliance with Microsoft, Zinrai for 365 Dashboard makes it possible to grasp, and quantitatively transform, the ways employees actually work. We will provide the insights and know-how gained from our own internal implementation to accelerate customer transformation in the ways they go about their business and support employees as they take charge of how they perform their jobs. Fujitsu will continue to work with Microsoft to promote new innovations that lead to a more prosperous society in the future."

Comment from Steven Guggenheimer, Corporate Vice President, Microsoft Corporation

"We welcome the launch of Zinrai for 365 Dashboard, a new service created through our collaboration with Fujitsu that will use Microsoft Azure and Microsoft 365 to transform the ways customers work. By visualizing work tasks and solving issues, this will provide people and organizations with insights to find new ways of working."

About Fujitsu Ltd

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.1 trillion yen (US $39 billion) for the fiscal year ended March 31, 2018.

For more information, please see www.fujitsu.com.
This release at www.fujitsu.com/global/about/resources/news/press-releases/.

Source: Fujitsu Ltd

Contact:
Fujitsu Limited
Public and Investor Relations
Tel: +81-3-3215-5259
URL: www.fujitsu.com/global/news/contacts/




Copyright 2018 JCN Newswire . All rights reserved.

More Stories By ACN Newswire

Copyright 2008 ACN Newswire. All rights reserved. Republication or redistribution of ACN Newswire content is expressly prohibited without the prior written consent of ACN Newswire. ACN Newswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
In today's always-on world, customer expectations have changed. Competitive differentiation is delivered through rapid software innovations, the ability to respond to issues quickly and by releasing high-quality code with minimal interruptions. DevOps isn't some far off goal; it's methodologies and practices are a response to this demand. The demand to go faster. The demand for more uptime. The demand to innovate. In this keynote, we will cover the Nutanix Developer Stack. Built from the foundat...
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists examined how DevOps helps to meet the de...
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
As Enterprise business moves from Monoliths to Microservices, adoption and successful implementations of Microservices become more evident. The goal of Microservices is to improve software delivery speed and increase system safety as scale increases. Documenting hurdles and problems for the use of Microservices will help consultants, architects and specialists to avoid repeating the same mistakes and learn how and when to use (or not use) Microservices at the enterprise level. The circumstance w...
Sold by Nutanix, Nutanix Mine with Veeam can be deployed in minutes and simplifies the full lifecycle of data backup operations, including on-going management, scaling and troubleshooting. The offering combines highly-efficient storage working in concert with Veeam Backup and Replication, helping customers achieve comprehensive data protection for all their workloads — virtual, physical and private cloud —to meet increasing business demands for uptime and productivity.
"NetApp's vision is how we help organizations manage data - delivering the right data in the right place, in the right time, to the people who need it, and doing it agnostic to what the platform is," explained Josh Atwell, Developer Advocate for NetApp, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
"Cloud computing is certainly changing how people consume storage, how they use it, and what they use it for. It's also making people rethink how they architect their environment," stated Brad Winett, Senior Technologist for DDN Storage, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
A look across the tech landscape at the disruptive technologies that are increasing in prominence and speculate as to which will be most impactful for communications – namely, AI and Cloud Computing. In his session at 20th Cloud Expo, Curtis Peterson, VP of Operations at RingCentral, highlighted the current challenges of these transformative technologies and shared strategies for preparing your organization for these changes. This “view from the top” outlined the latest trends and developments i...
Rodrigo Coutinho is part of OutSystems' founders' team and currently the Head of Product Design. He provides a cross-functional role where he supports Product Management in defining the positioning and direction of the Agile Platform, while at the same time promoting model-based development and new techniques to deliver applications in the cloud.
"We were founded in 2003 and the way we were founded was about good backup and good disaster recovery for our clients, and for the last 20 years we've been pretty consistent with that," noted Marc Malafronte, Territory Manager at StorageCraft, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In their Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, and Mark Lav...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin, ...
@CloudEXPO and @ExpoDX, two of the most influential technology events in the world, have hosted hundreds of sponsors and exhibitors since our launch 10 years ago. @CloudEXPO and @ExpoDX New York and Silicon Valley provide a full year of face-to-face marketing opportunities for your company. Each sponsorship and exhibit package comes with pre and post-show marketing programs. By sponsoring and exhibiting in New York and Silicon Valley, you reach a full complement of decision makers and buyers in ...