SYS-CON MEDIA Authors: Elizabeth White, Yeshim Deniz, Pat Romanski, Gary Arora, Zakia Bouachraoui

News Feed Item

Nearly 4.7 Billion Robocalls Made in December, According to YouMail Robocall Index

Robocallers Go on Vacation, Leading to Decrease from Past Months

IRVINE, Calif., Jan. 8, 2019 /PRNewswire/ -- The nation's robocalling epidemic continues apace, with 4.7 billion robocalls received nationwide in December, an 8% decrease from the peak in October. This volume still equaled 150.9 million robocalls placed every day during December, and 1,747 robocalls for every second of the month.

"Finally, we're seeing a meaningful month-over-month decline in robocalls," said YouMail CEO Alex Quilici. "Unfortunately, this is most likely due to robocallers taking some time off for the holidays and not likely to be the start of a trend."

Robocalls Continue to Be Driven by Scams

Combined scam and telemarketing calls accounted for roughly 58% of all robocalls in December, but with nearly 450 million fewer scam calls and with over 140 million additional telemarketing calls. The data shows many scam calls dried up almost completely in the last few weeks of the month, giving everyone a holiday respite from scam calls.

Type of Robocall

Estimated Dec. Robocalls

Percentage of Dec. Robocalls

Alerts and Reminders

978 million (-19 million)

21% (+2%)

Payment Reminders

983 million (-117 million)

21% (no change)

Telemarketing

1.138 million (+141 million)

24% (+4%)

Scams

1.578 million (-448 million)

34% (-6%) 

The top five scam types changed slightly for the first time since September. While Health Insurance Scams, Interest Rate Scams, and Student Loan Scams continued to have the highest volume, they all declined significantly in volume during December. Further, an increase in Warranty-Related scams pushed Search Listings Scams out of the Top 5.

Rank

Type of Scam

Estimated Dec. Robocalls

Summary of Scam

1

Health/Health Insurance Scams

262.7m (-185.9 million)

Identify theft/scam payments

2

Interest Rate Scams

139.4m (-37.2 million)

Identify theft

3

Student Loan Scans

77.5m (-22.3 million)

Identify theft/scam payments

4

Warranty Scams

70.5m (+4.1 million)

Pay for unneeded/poor warranty

5

Easy Money Scams

69.1m (-21.8 million)

Pay to make money/get job

This Month's Winners

The cities, area codes and states with the highest volumes of robocalls in December were very similar to the trends for November. Areas in the South continued to receive the most robocalls in December, just like they have for all of 2018.

City with the Most Calls:

Atlanta, GA (198.4 million)

City with the Most Calls/Person:

Baton Rouge, LA (48.1 million)

Area Code with the Most Calls:

404 in Atlanta, GA (90 million)

Area Code with the Most Calls/Person:

404 in Atlanta, GA (71.1 million)

State with the Most Calls:

Texas (533 million)

State with the Most Calls/Person:

Louisiana (30.2 million)

2018 Timeline: The Year Thus Far

Consumers have seen a massive increase in robocalls this past year, and the problem continues to persist despite efforts by regulatory bodies like the FCC to limit the issue. Below is a timeline showing robocall volumes since the beginning of 2018:

Month

Calls/Month

Calls/Day

Calls/Hour

Call/Minute

Calls/Second

Dec. 2018

4.68 billion

150.9 million

6.3 million

104, 820

1,746

Nov. 2018

5.09 billion

169.6 million

7.1 million

117,764

1,963

Oct. 2018

5.11 billion

164..9 million

6.9 million

114,544

1,909

Sept. 2018

4.41 billion

147.0 million

6.1 million

102,060

1,701

Aug. 2018

4.22 billion

136.1 million

5.7 million

94,548

1,576

Jul. 2018

4.00 billion

129.0 million

5.4 million

89,603

1,493

Jun. 2018

4.12 billion

137.4 million

5.7 million

95,479

1,591

May 2018

4.06 billion

130.9 million

5.5 million

90,961

1,516

Apr. 2018

3.36 billion

112.0 million

4.7 million

77,802

1,297

Mar. 2018

3.16 billion

101.8 million

4.2 million

70,695

1,178

Feb. 2018

2.75 billion

98.1 million

4.1 million

68,149

1,136

Jan. 2018

2.88 billion

95.8 million

34.0 million

64,408

1,073

These latest monthly figures come from YouMail, a free robocall blocking solution for mobile phones. YouMail blocks unwanted robocallers by making sure the user's phone doesn't ring, and then plays an out-of-service message that leads them to think they dialed an invalid number. YouMail identifies problematic numbers and robocalls using a combination of its recently patented audio fingerprinting technology, call patterns, and consumer feedback.

YouMail provides the YouMail Robocall Index to estimate of robocall volume across the country and for specific area codes each month. This estimate is formed by extrapolating from the behavior of the billions of calls YouMail has handled for its users, and these statistics are regularly cited by the Federal Communications Commission (FCC) as a definitive source for national data trends.  

For a full ranking of cities, states and area codes, as well as details on the behavior of robocallers in each area code, please see http://robocallindex.com. To listen to actual voice messages left by robocallers, please visit the YouMail Directory. To join the YouMail Robocall Index mailing list, please write to [email protected].

About YouMail, Inc.
YouMail, Inc. is the leading provider of intelligent, cloud-based telecommunication services. The company's flagship service provides an automated virtual receptionist that replaces the subscriber's voicemail on iPhone, Android, and Windows phones. This service stops robocalls, and delights other callers by instantly greeting, routing, and responding to them, personally and memorably, and even provides free conference calls. YouMail also provides data on problematic phone number behavior, through a reverse phone lookup service that allows anyone to identify and comment on suspicious numbers, an application program interface (API) that any telecom service provider or third-party developer can use to determine whether a number is problematic, and the  YouMail Robocall Index™, which since its launch in in September 2015 has emerged as the nation's definitive source on robocalling data for telecom carriers, smartphone and app companies, and public policymakers. Headquartered in Irvine, Calif., YouMail, Inc. was founded in 2007 and is privately funded.

Contact:

Keya Balar for YouMail
Lumina Communications
[email protected]
646-791-9600

Cision View original content:http://www.prnewswire.com/news-releases/nearly-4-7-billion-robocalls-made-in-december-according-to-youmail-robocall-index-300774182.html

SOURCE YouMail, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Darktrace is the world's leading AI company for cyber security. Created by mathematicians from the University of Cambridge, Darktrace's Enterprise Immune System is the first non-consumer application of machine learning to work at scale, across all network types, from physical, virtualized, and cloud, through to IoT and industrial control systems. Installed as a self-configuring cyber defense platform, Darktrace continuously learns what is ‘normal' for all devices and users, updating its understa...
Most organizations are awash today in data and IT systems, yet they're still struggling mightily to use these invaluable assets to meet the rising demand for new digital solutions and customer experiences that drive innovation and growth. What's lacking are potent and effective ways to rapidly combine together on-premises IT and the numerous commercial clouds that the average organization has in place today into effective new business solutions. New research shows that delivering on multicloud e...
On-premise or off, you have powerful tools available to maximize the value of your infrastructure and you demand more visibility and operational control. Fortunately, data center management tools keep a vigil on memory contestation, power, thermal consumption, server health, and utilization, allowing better control no matter your cloud's shape. In this session, learn how Intel software tools enable real-time monitoring and precise management to lower operational costs and optimize infrastructure...
CloudEXPO has been the M&A capital for Cloud companies for more than a decade with memorable acquisition news stories which came out of CloudEXPO expo floor. DevOpsSUMMIT New York faculty member Greg Bledsoe shared his views on IBM's Red Hat acquisition live from NASDAQ floor. Acquisition news was announced during CloudEXPO New York which took place November 12-13, 2019 in New York City. Our Silicon Valley 2019 schedule will showcase 200 keynotes, sessions, general sessions, power panels, and...
Every organization is facing their own Digital Transformation as they attempt to stay ahead of the competition, or worse, just keep up. Each new opportunity, whether embracing machine learning, IoT, or a cloud migration, seems to bring new development, deployment, and management models. The results are more diverse and federated computing models than any time in our history.
Data center, on-premise, public-cloud, private-cloud, multi-cloud, hybrid-cloud, IoT, AI, edge, SaaS, PaaS... it's an availability, security, performance and integration nightmare even for the best of the best IT experts. Organizations realize the tremendous benefits of everything the digital transformation has to offer. Cloud adoption rates are increasing significantly, and IT budgets are morphing to follow suit. But distributing applications and infrastructure around increases risk, introdu...
Most modern computer languages embed a lot of metadata in their application. We show how this goldmine of data from a runtime environment like production or staging can be used to increase profits. Adi conceptualized the Crosscode platform after spending over 25 years working for large enterprise companies like HP, Cisco, IBM, UHG and personally experiencing the challenges that prevent companies from quickly making changes to their technology, due to the complexity of their enterprise. An accomp...
DevOps has long focused on reinventing the SDLC (e.g. with CI/CD, ARA, pipeline automation etc.), while reinvention of IT Ops has lagged. However, new approaches like Site Reliability Engineering, Observability, Containerization, Operations Analytics, and ML/AI are driving a resurgence of IT Ops. In this session our expert panel will focus on how these new ideas are [putting the Ops back in DevOps orbringing modern IT Ops to DevOps].
Atmosera delivers modern cloud services that maximize the advantages of cloud-based infrastructures. Offering private, hybrid, and public cloud solutions, Atmosera works closely with customers to engineer, deploy, and operate cloud architectures with advanced services that deliver strategic business outcomes. Atmosera's expertise simplifies the process of cloud transformation and our 20+ years of experience managing complex IT environments provides our customers with the confidence and trust tha...
SUSE is a German-based, multinational, open-source software company that develops and sells Linux products to business customers. Founded in 1992, it was the first company to market Linux for the enterprise. Founded in 1992, SUSE is the world's first provider of an Enterprise Linux distribution.
Intel is an American multinational corporation and technology company headquartered in Santa Clara, California, in the Silicon Valley. It is the world's second largest and second highest valued semiconductor chip maker based on revenue after being overtaken by Samsung, and is the inventor of the x86 series of microprocessors, the processors found in most personal computers (PCs). Intel supplies processors for computer system manufacturers such as Apple, Lenovo, HP, and Dell. Intel also manufactu...
Artifex Software began 25-years ago with Ghostscript, a page description language (PDL) interpreter software prevalent in printing and related applications requiring rendering and/or conversion from one software language to another. Founded by renowned computer scientist Dr. L. Peter Deutsch, our company has thrived on the basis of our sharp focus on this area of expertise, a zealous commitment to quality and a strong customer service orientation. Over 100 OEM partners representing some of th...
Moving to Azure is the path to digital transformation, but not every journey is effective. Organizations that start with a cohesive, well-planned migration strategy can avoid common mistakes and stay a step ahead of the competition. Learn from Atmosera CEO, Jon Thomsen about the opportunities and challenges found in three pivotal phases of the journey to the cloud: Evaluation and Architecting, Migration and Management, and Optimization & Innovation. In each phase, there are distinct insights tha...
FinTech is a disruptive innovation that denotes the adoption of technologies that have changed how traditional financial services work. While FinTech is now embedded deeply into the financial services ecosystem, the rise of digital age has paved way to FinTech 2.0 - which is rolling out innovative solutions through emerging technologies at a disruptive pace while maintaining the tenets of security and compliances. Blockchain as a technology has started seeing pilot adoption in FinTech around ...
Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation. DX encompasses the continuing technology revolution, and is addressing society's most important issues throughout the entire $78 trillion 21st-century global economy. DXWorldEXPO® has organized these issues along 10 tracks, 22 keynotes and general sessions, and a faculty of 222 of the world's top speakers.