APOPKA, Fla., Nov. 1 /PRNewswire-FirstCall/ -- Nerds? Geeks? Propeller heads? Whatever you call them, when it comes to your computer, they're invaluable and often the only people who know how to troubleshoot computer problems.

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When the screen goes black, your computer is running slow or you think you've lost important files, technicians with EMBARQ Advanced Computer Support (ACS), a new service for EMBARQ(TM) High-Speed Internet (HSI) customers, can provide comprehensive technical support on a wide variety of issues, such as computer hardware, software, home network installation, troubleshooting and repair. In addition to technical support, ACS subscribers also receive two free PC tune-ups, which can help in dramatically improving a computer's performance.

"EMBARQ has always provided free technical support for our high-speed Internet service, but recently customers have asked for support with problems that extend beyond our traditional service to include issues with PCs and printers," said Mark Kenyon, EMBARQ Vice President of Consumer Marketing. "We want our customers to enjoy our High-Speed Internet service but know that computer problems can impact that. With Advanced Computer Support, we can help our customers optimize their service and enjoy their online experience."

EMBARQ is the only internet service provider that offers a computer support service which includes both over the phone and at-home support. Customers who are interested in phone support can choose a $7.95 per month plan with unlimited support for up to three computers or pay $50 per incident.

If at-home support is needed, the service is billed according to complexity at $125 or $175 per visit. ACS subscribers get a $25 discount per visit.

The ACS service is currently available to residential customers in Florida who have EMBARQ(TM) High-Speed Internet service. EMBARQ will be extending the service into other markets in 2008.

EMBARQ(TM) High-Speed Internet service is part of the company's innovative portfolio which also includes home phone service, long distance, wireless service and satellite TV from DISH Network(R).

About EMBARQ

Embarq Corporation , headquartered in Overland Park, Kansas, offers a complete suite of common sense communications services. The company has approximately 19,000 employees and operates in 18 states. EMBARQ is included in the S&P 500.

For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network(R) -- all on one monthly bill.

For businesses, EMBARQ has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes local voice and data services, long distance, Business Class DSL, wireless, enhanced data network services, voice and data communication equipment and managed network services.

EMBARQ ranked highest in customer satisfaction among large enterprise businesses, according to J.D. Power and Associates Study. The company achieved this ranking by scoring highest overall with large enterprise businesses in these critical factors: performance and reliability, cost of service, offerings and promotions, sales representatives and account executives, company image, and billing.

EMBARQ believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. For more information, visit embarq.com.

CONTACT: Stephanie Meisse of Embarq Corporation, +1-419-755-8433,
Stephanie.N.Meisse@embarq.com

Web site: http://www.embarq.com/