ACS Strengthens Capabilities With Opening of New Customer Care Center in Nashville, Tennessee

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ACS Strengthens Capabilities With Opening of New Customer Care Center in Nashville, Tennessee

By: PR Newswire

Jan. 23, 2008 04:40 PM

NASHVILLE, Tenn., Jan. 23 /PRNewswire-FirstCall/ -- Affiliated Computer Services, Inc. (ACS) announced today that it has expanded its outsourcing capabilities with the grand opening of a 51,535 square-foot customer care center in Nashville, Tennessee. The company has hired approximately 450 employees to staff the new location and will employ 600 customer care professionals at full capacity.

ACS has more than 1,000 employees in Nashville, performing client services from facilities in Brentwood, Franklin, and the Metro Center.

Phil Ponder, Community Liaison from the Office of Congressman Jim Cooper, will welcome ACS' expansion in Nashville at a special ribbon-cutting ceremony on Wednesday, January 23, 2008.

"I'm always glad to see global business leaders like ACS expand their presence in Nashville," Congressman Cooper said. "ACS' growth and success showcase Nashville and Tennessee as an attractive location for business development. Our community grows and prospers due to companies like ACS that create jobs and develop business expertise here, and I think ACS will also benefit from a long-lasting partnership with our great city."

Nashville has a key role in the company's global services delivery model. ACS will supply expert customer care, product sales, and technical support for a major national wireless service company from its new facility in Nashville, reinforcing its commitment to providing reliable, flexible, and responsive services and solutions for its world-class clients.

"Our Nashville employees have been an important part of our innovative approach to service delivery, and I am proud to say that through their integrity, hard work, and dedication, we will continue to provide opportunities for our clients and communities to succeed," said Netcha Ventura, general manager for ACS in Nashville. "We look forward to strengthening our friendships here and to being reliable, responsive, and respectful business and community partners and leaders."

ACS, a global FORTUNE 500 company with 62,000 people supporting client operations reaching more than 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients. The company's Class A common stock trades on the New York Stock Exchange under the symbol "ACS." Learn more about ACS at http://www.acs-inc.com/.

Affiliated Computer Services, Inc.

CONTACT: Tom Clary, Director, Corporate Communications of Affiliated
Computer Services, Inc., +1-214-841-8110, tom.clary@acs-inc.com

Web site: http://www.acs-inc.com/

Published Jan. 23, 2008
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