SEATTLE, WA -- (Marketwire) -- 08/20/08 -- Dinerware, Inc., a leading developer of intuitive touchscreen POS (point of sale) systems for independent restaurants and chains, today announced the appointment of Rick Bozanich as Services and Support Director.

As a proven business leader with a record of maximizing team results and achieving best-in-class customer care, Rick brings over 28 years of customer care and sales experience to Dinerware. In this role, Rick is responsible for leading the support and installation services departments in their mission to provide superior customer service. He will be responsible for ensuring customer needs are met thoroughly and on time, in addition to managing authorized Dinerware customer service representatives and service coordinators worldwide.

Rick was selected, in part, based on his extensive customer service and operations successes at Dex Media, where he served as Director of Customer Service and Dispute Resolution with the responsibility for customer care, billing care and dispute resolution for over 400,000 advertisers (primarily small and medium businesses) and directory end users which equated to 1.6 billion dollars in revenue.

"We continue to increase and broaden our portfolio of customer care solutions," said Jeff Riley, Dinerware CEO. "Rick's ability to provide quality service and support makes him an excellent selection for Dinerware."

"I am incredibly excited to join the Dinerware team," said Rick Bozanich. "The company has a great product and a loyal following of customers and partners. Part of my job here is to ensure the service and support offerings are very customer-centered and continue to reflect a very positive experience in doing business with Dinerware."

The strategic hiring of Rick Bozanich is another step that underscores Dinerware's momentum in building positive, longstanding customer experiences within the POS or point of sale industry.

About Dinerware Incorporated

Headquartered in Seattle, Washington and sold throughout the world, Dinerware provides easy-to-use restaurant point-of-sale systems for the hospitality industry. Dinerware touch screen POS systems are currently installed in fine dining and upscale restaurants, cafes, nightclubs, bar and grills, fast casual restaurants, counter service establishments, quick serve restaurants, hotels, casinos, and wineries. For more information or a free trial download, please visit www.dinerware.com or call (866) 346-3792.