PLANO, Texas, March 12 /PRNewswire-FirstCall/ -- EDS has identified eight key security risks that should be of utmost concern to financial institutions. The importance of security and operational risk management has grown tremendously due to a variety of factors, including growing regulatory requirements, increasing security risk from insiders and the growing number of data security breaches.
Financial institutions are currently responsible for customer and corporate security at three separate levels: the financial institution (including network and infrastructure all the way to employees and agents with access to data), service providers (outsourced functions must still include management responsibility by the financial institution) and consumers (consumer end-point vulnerabilities can jeopardize a financial institution's security). Financial institutions only have direct control over one or two of these levels, and the rapidly evolving environment is changing the way they approach security and operational risk management. EDS recommends eight risk priorities that financial institutions must consider to minimize the possibility of security breaches.
1. Securing Data Outside the Organization - Since regulators demand that
non-public personal information be backed up and stored off-site,
risks arise because large banks do not have the infrastructure to
support the bandwidth required to move all their data electronically.
When tapes or other removable media are the storage medium of
financial institutions, dangers can arise, through the loss or theft
of this media during shipping. The encryption of all data that is
moved offsite is crucial, but should be mandatory for portable end-
user devices such as laptops and PDAs, as well as all removable
media.
2. Security and Privacy Controls of Service Partners - Privacy and
security regulations dictate that financial institutions are
ultimately responsible for the actions of their service partners.
Therefore, a key risk management priority becomes the assurance that
both domestic and offshore service providers have adequate security
and privacy controls to detect and prevent breaches in the
confidentiality and integrity of customer information.
3. Insider Threat - While financial institutions have put appropriate
measures in place to protect against external threats, it is
generally accepted that the majority of data losses today are the
result of the "Insider Threat." Employees or contractors, whose roles
allow them access to significant personal and confidential
information have often been the causes of information loss. However,
systemic problems and accidental employee actions are the most
frequent forms of potential data loss. Financial institutions need to
consider the deployment of data loss prevention tools. These tools
cannot only monitor and optionally block outbound sensitive
communications of all types, but they can also verify that no
personal or confidential information has been stored on widely
accessible shared drives or Web servers. Many tools also now provide
very granular control of end-user devices and can selectively prevent
copying and pasting or writing to removable media of personal or
confidential information.
4. Wireless Woes - Wireless devices and connectivity are still
relatively new to the financial services industry, but they represent
additional security complications. Wireless devices improve
productivity, increase business agility and reduce costs, but mobile
nonpublic information must be secure. Mobile devices are particularly
vulnerable, as they are easy to lose or steal, and capable of holding
a large amount of nonpublic customer and corporate data. One of the
growing risks comes with employees or customers using an unprotected
airport, hotel or other public wireless connection. Financial
institutions must provide secure communications mechanisms for all of
their mobile employees and contractors so that all wireless
communications are encrypted and cannot be compromised when no
secured wireless facilities are used.
5. Evolution of Criminal Schemes - To stay ahead of the criminals,
financial institutions must take a proactive, rather than a reactive,
approach to security. This means constant reassessment and evolution
of security efforts. Strengths and weaknesses of corporate policies
and procedures, as well as consumer-facing security measures must be
evaluated regularly in order to make appropriate adjustments and
encompass the latest technology, criminal and security trends. Today,
one of the biggest threats facing financial institutions results from
"phishing" attacks. While early phishing attacks were very basic,
recent "man-in-the-middle" attacks have become far more
sophisticated. Through participation in groups such as the Anti
Phishing Working Group (APWG), financial institutions can collaborate
with other organizations to help early identification and takedown of
phishing Web sites.
6. Identity and Access Management - One of the key challenges facing all
organizations today is that of Identity and Access Management.
Ensuring that system and application access is limited to those in
roles with a "need to know" is one of the challenges. This is being
addressed through the integration of human resources systems with
underlying access control systems. Other areas of rapid development
include single sign-on and multifactor authentication. All of these
can contribute to making the financial institution's infrastructure
more secure from external and internal threats. Federated Identity
Management systems will also help alleviate the challenges that
financial institutions face with respect to providing system and
application access to their business partners.
7. Consumers - They can be careless by using simple passwords, losing
their ATM card or writing down their PINs, any of which can lead to
unauthorized account access and ultimately fraud. Consumers often do
not have adequate or updated security on their personal devices,
which can result in security breaches during sessions on their
financial institution's Web site. Because consumers recognize that
financial institutions absorb the cost of fraudulent transactions,
they tend to be less security conscious than they might otherwise be.
As consumers continue to be susceptible to scamming or phishing,
financial institutions need to constantly educate consumers on the
security measures they should be taking, not only to protect
themselves, but also to reduce the risk to financial institutions.
8. Regulations - Due to regional variations, financial institutions have
varying security challenges based on their geographic location. In
North America, highly publicized security breaches and regulatory
change are placing an increased emphasis on banks' data security.
These recent regulatory changes in the United States have prompted
European institutions to step up consumer information protection
under the assumption that European legislation will soon be more
involved with this widespread concern. Basel II compliance will
eventually require all financial institutions globally to tighten
operational risk management and mitigation policies and procedures.
Most importantly, identity theft notification laws that have been
enacted in 36 states have had the greatest impact on financial
institutions, with compromised records costing an average of $182
each. In addition, data disposal rules can also lead to breaches, but
can be minimized with new technology, including new data collection
that allows customers opening an account to never have their
documentation leave their sight.
Some 25,000 EDS employees work on finance-related projects for about 200 customers in 30 countries for clients such as ABN Amro, Aon, Bank of Canada, Bank of Queensland, la Caixa, CIBC, Commonwealth Bank Group, KBC, Korea First Bank, Lloyds TSB, Royal Bank of Scotland, Societe Generale, Visa and Westpac.
About EDS
EDS is a leading global technology services company delivering business solutions to its clients. EDS founded the information technology outsourcing industry more than 40 years ago. Today, EDS delivers a broad portfolio of information technology and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries and to governments around the world. Learn more at http://www.eds.com/ .
CONTACT: Annabelle Baxter, Media Relations of Electronic Data Systems Corporation, +1-972-605-0978, or annabelle.baxter@eds.com
Web site: http://www.eds.com/
About Aaron Reed Aaron Reed is an assistant professor specializing in software architecture and design and .NET development at Neumont University in Salt Lake City, UT. He has worked professionally in the industry for over 12 years as a lead architect/designer, development manager, and VP of development. When he isn't spending time reading up on the latest in software development, Aaron loves spending time with his beautiful wife and three children.
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