AMES, IA -- (MARKET WIRE) -- 10/09/07 -- Global Reach has become a reseller, after being an
enthusiastic user, of the SmarterTools software suite.
SmarterTools, Inc. is a leading supplier of productivity applications for
companies. Their product suite includes three core products: SmarterMail,
an e-mail messaging platform; SmarterStats, which provides web analytics;
and SmarterTicket, which provides issue tracking.
SmarterMail is an advanced e-mail platform that has a suite of advanced
tools for businesses to manage e-mail. Those features include integrated
spam protection tools, a web mail client, support for multiple domains, and
the ability to synchronize with Microsoft Outlook® and other devices
likes SmartPhones and Pocket PC® enabled PDAs.
SmarterStats is a web analytics solution with a myriad of tools to
understand the habits of web site visitors. Those include the ability to
analyze patterns of visitors such as which pages are being visited, for how
long and by how many people. The comprehensive package includes over 130
variable items that are integrated into an array of reports.
SmarterTicket gives companies powerful capabilities to track sales and
support issues with their clients. The ticketing system is an ideal tool
for sales and support teams to track inbound requests from the time that an
issue is reporting through its resolution. SmarterTicket supports
generation of tickets for e-mail and online submissions as well as requests
initiated via phone.
"We are always looking for the best products and solutions to offer our
clients," said Iacovos Zachariades, president and CEO of Global Reach.
"SmarterTools offers feature rich, affordable products that will benefit
our clients and give them the most for their money."
SmarterTools, headquartered in Phoenix, Arizona, has customers in over 100
countries.
About Global Reach: Global Reach, founded in 1995, provides a variety of
services including advanced web application development and web site
design, graphic design, web consulting, search engine optimization and
marketing, and network maintenance and support services to more than 500
clients. The firm serves clients across a broad range of industries
including government, education, professional services, real estate,
healthcare, associations, manufacturing, financial services and insurance.
Global Reach develops customized solutions and also provides pre-packaged
web site solutions. The company, headquartered in Ames, has two Iowa
offices in Ames and Des Moines, and two international offices in Cyprus and
South Korea. For more information about Global Reach, please visit
www.globalreach.com.
About SmarterTools: SmarterTools is an information technology (IT)
management software company that builds applications to simplify and
automate the day-to-day operation of business. With a diverse product line,
SmarterTools has targeted various small businesses, web hosts and internet
service providers and has grown its install base with customers in over 100
countries. SmarterTools was founded in 2003 and is headquartered in
Phoenix, Arizona. For more information about SmarterTools, please visit
www.smartertools.com.
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