AMC Technology announced that seven additional Connectors for its MCIS 5.2 product recently achieved “Certified for SAP NetWeaver” status from SAP for the interaction center capabilities integrated with the SAP Customer Relationship Management (SAP CRM) application.

The certified connectors include six connectors that integrate with SAP CRM via the SAP integrated communications interface: AMC Telephony Connector for Cisco ICM 5.2, AMC Telephony Connector for Envox CT Connect 5.2, AMC Telephony Connector for AES 5.2, AMC Telephony Connector for AIC 5.2, AMC Telephony Connector for Nortel CCT 5.2 and AMC MCIS WebChat 5.2. Also certified is the AMC MCIS Telephony Channel 5.2 connector that integrates with SAP CRM via the SAPphone interface.

“Achieving this latest round of certified integration with SAP solutions demonstrates our continued dedication to support SAP solutions and our customer base,” stated Anthony X. Uliano, President/CTO, AMC Technology. “Our partnerships with Aspect, Avaya, Cisco, Envox and Nortel have also been strong, and we will continue to develop products that will enhance the CRM experience.”

These seven newly achieved certifications come as part of a long line of certifications for AMC products. This ongoing commitment to achieving certified integration with SAP solutions means that AMC’s Connectors provide seamless integration across a variety of CTI platforms, giving customers strong choices for their CRM and call center integration needs.